In January 2009, the 911 center consolidated our Dispatcher Center into one new entity for 911. Since that time, the Communications Division of the HCSO has adopted the following responsibilities:

• Monitors HCSO radio traffic to help ensure officers receive quality service regarding radio communication and dispatch of calls
• Provides feedback to respective parties regarding dispatch complaints
• Requests copies of 911 calls and CAD reports as needed for court and/or departmental issues and complaints
• Monitors 911 Center’s compliance with signed user agreement regarding TIES/NLETS/NCIC policy
• Coordinates paperwork regarding wrecker service districts
• Monitors and validates wrecker service companies’ compliance with policy regarding business license, insurance, etc.

Capt. Lenda Clark

601 Walnut Street
Chattanooga, TN 37402
Phone: (423) 209-7023
Fax: (423) 209-7112